FAQs
Your Burning Questions
Hey there! Got a question? You’re in the right place.
I’ve rounded up the most common questions.
. If you don’t see your question here, don’t worry—just reach out and I’ll be happy to help!
The Basics
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Q: What is VibranTrove all about?
A: VibranTrove is my little treasure trove of candles, gifts, and goodies inspired by the outdoors. Think scents that remind you of your favorite trail, cozy vibes, and a whole lot of joy packed into every product.
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Q: Where are your candles made?
A: Our candles are made to order. While the components are sourced globally, they are assembled here in the USA by one of our trusted partners. This approach helps us bring you those special, outdoors-inspired vibes efficiently
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Q: Are your candles eco-friendly?
A: Of course! Our candles are vegan, natural, and non-toxic—no lead, plastics, or phthalates. Plus, the glass jar is reusable. Good for you and the planet!.
Orders & Shipping
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Q: How long will it take to get my order?
A: Orders ship within 2-3 business days. After that, it’s up to the mail carriers (and their coffee intake). Most orders arrive within 5-7 business day.
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Q: Do you ship internationally?
A: Not yet, but I’m working on it! For now, I ship within the U.S. If you’re outside the U.S. and really want a VibranTrove candle, send me a message—I’ll see what I can do!
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Q: What if my candle arrives damaged?
A: Oh no! That’s definitely not the vibe we’re going for. If your candle arrives damaged, snap a photo and email me at hello@vibrantrove.com. I’ll make it right faster than you can say “pine-scented possibility.”
Still Have Questions?
If your question didn’t make the list, don’t worry—I’m here to help! Just send me a message or email me at hello@vibrantrove.com. I’ll get back to you faster than I can light a candle (and trust me, I’m quick).